Problems with Kontakt 5.4.1

Comments

• ondomaler

  September 2014 edited 6:26PM

  Dear Peter,
  
  
  
  Luckily this NI bug only applies to the Trumpet and especially to version 2.52. As in..., the Trombone v3.0 is not affected!
  
  
  
  Wouldn't it be fantastic SampleModeling provided an alternative solution by releasing the long-promised (and awaited) Trumpet v3.0 before NI released their next update?
  
  
  
  Or at least, say... before the end of this year?
  
  
  
  Cheers
• Peter Siedlaczek

  September 2014 edited 6:26PM

  Hi ondomaler,
  
  
  
  as you certainly know, software developement and, first of all, investigation and research are unpredictable as far as the time investment is concerned. After all, one pursues a perfect, bug-free version... Any estimation of a release date could be misunderstood as an announcement. But we are optimistic... :-)
  
  Still, even with the new version of The Trumpet we will not be immune against potential compatibility issues of future Kontakt releases... Our suggestion: if possible, not to jump to the newest updates, if they are just a few days old... :-)
  
  
  
  Now the good news: Native Instruments identified the bug and will try to fix it as soon as possible. They recommend to re-install the Kontakt version 5.3.1 using their Update Manager
  
  (https://co.native-instruments.com/?id=updates)
  
  
  
  Let´s hope the bug-free version 5.4.1 will come soon!
  
  
  
  Peter
• ondomaler

  September 2014 edited 6:26PM

  Thanks Peter,
  
  
  
  You know,... customers..., they keep on asking , at least in order to keep things high on your agenda by showing the persistence of their enthusiasm.
  
  
  
  It's good to hear that you are optimistic about Trumpet v3.0.
  
  
  
  Best
• Deeper

  September 2014 edited 6:26PM

  Dear Peter,
  
  Thanks for your care!
• tclement

  September 2014 edited 6:26PM

  I've noticed tuning issues today with the SM Tuba. The Eb (concert pitch) is way off.
  
  
  
  -Tim
• Irmikeb

  October 2014 edited 6:26PM

  Hi,
  
  
  
  I was going insane with an out of tune trumpet until I found this thread!
  
  Same story, saxes are in tune, the trumpet is out after Kontakt upgrade. I was recallibrating the EWI 4000s over and over until I saw this discussion.
  
  Any news on the fix yet or will I have to wind back the Kontakt version?
  
  Cheers - Mike.
• Peter Siedlaczek

  October 2014 edited 6:26PM

  Hi Irmikeb,
  
  
  
  we know probably as much as you do, namely nothing... There is apparently a new beta version in test, but - since we are not involved in Kontakt developement - no other details are known. We, by the way, cannot reproduce this problem on our systems; all the instruments have proper tuning.
  
  We would like to strongly encourage all of you to contact Native Instrument and complain... Let´s hope that the new Kontakt version will be released soon. Fortunately the remedy - compensating the tuning using the Tune knob in Kontakt - is an easy-to-do workaround.
  
  Thank you.
  
  
  
  Peter
• MSchnell

  October 2014 edited 6:26PM

  BTW.: Will there be a SWAM Trumpet one day, or does this not make sense ?
  
  
  
  -Michael
• Irmikeb

  October 2014 edited 6:26PM

  Thanks Peter,
  
  I'll give the tuning in Kontakt a go for now.
  
  Will feedback to NI as you say.
  
  Mike.
• ondomaler

  November 2014 edited 6:26PM

  NI seems to have a new Kontakt update that claims to fix the SM issues of version 5.4.1.
  
  
  
  Is it safe?
• ostahl1973

  January 2015 edited 6:26PM

  I downloaded the latest update of Kontakt Player, the version 5.4.2.245 and this update solved the, out of tune problem, on "The Trumpet".
  
  I have: "The Trumpet", "The trombone" and "French Horn & Tuba (Kontakt platform) and they all behave perfectly with this new version of Kontakt Player.
  
  
  
  Olav L. Stahl