New Computer and re-authorization

Michael BarrettMichael Barrett
edited October 2014 in General Questions
Hi,



Recently upgraded to a new computer and in re-authorizing the plug-ins that needed it, I ran into a problem with the Saxophones. Product asks for license key and then tells me the key is a duplicate of an existing one. I know it must have something to do with the fact that my machine ID has changed, but I wasn't able to find anything obvious in the FAQ about reauthorization in this situation. Please advise.



Thanks!

Comments

  • leleswamleleswam
    edited 10:37AM
    Hi Michael,



    I've replied through the SWAM support system. you should have received an email message.



    Best Regards

    Emanuele

    Samplemodeling/SWAM
  • lebowmusiclebowmusic
    edited 10:37AM
    I am having this same issue with all of my SWAM based updates.
  • leleswamleleswam
    edited 10:37AM
    Please write to info@swamengine.com so I can track the support ticket.



    Thanks,

    Emanuele

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