The trumpet / trombone updates

JoPoJoPo
edited April 2017 in General Questions
Hi !

I'm trying to check if some updates are available for the fantastiK trumpet & trombone 3. 8-)



On SM site, they say to check at native instrument support but when I go there, those 2 products are even not downloadable on my account ! :roll:



I believe I remember there is a SM page where one can download again the archive files and thus, see if there are some updates. (But I'm not sure if I don't make confusion with SWAM products... :mrgreen: )



Thanks for any info !

Comments

  • Ben HBen H
    edited 8:09PM
    Hi,



    You need to login to your NI account:



    https://www.native-instruments.com/en/login/?redirect=/en/my-account/my-products-serials-downloads/



    Any updates for the libraries you own will be listed there.



    If one of the libraries you own is not listed there, then you need to register it first, using the serial # you received when you purchased the product.



    To do this you need to run the Service Center and enter the serial # for the product.



    After that, I believe it should show up in your Products list on the NI website.



    EDIT: Updates *should* also show up in the Service Center, if there are any.
  • JoPoJoPo
    edited 8:09PM
    Well.. I did all correctly, went to my download page, I see trumpet & trombone 3 but no link to download.



    Must mean that there is no update...



    Thanks !

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