Missing kontakt2.tga for The Trumpet

Comments

• Peter Siedlaczek

  February 2012 edited 4:53PM

  Hi Cato,
  
  
  
  the graphic files are encoded inside the file
  
  "The Trumpet_info.nkx"
  
  The reason the graphic content is not loaded is that you lost/deleted that file, or moved it somewhere else.
  
  Please perform a search and move it back into the right place, which is inside the folder "The Trumpet v. 2.52", near the "instruments" folder. (I assume you have the actual version 2.52).
  
  If the file is indeed lost forever - no problem. You will find it inside the downloaded installation folder or in the update zip (depending on when did you purchase the instrument). Please let us know if you experience any difficulties.
  
  By the way - this is a typical support case, so it´s better (and much faster) to contact us directly via the Contact page. :-)
  
  
  
  Peter
• cato

  February 2012 edited 4:53PM

  Hi Peter,
  
  
  
  Thanks for getting back to me - I was getting this problem with the old version of The Trumpet, so just tried v 2.52 and it's back to it's good old self (phew)!
  
  
  
  Thanks for your help,
  
  
  
  Cato